Complaints and Feedback Mechanism Channel
Based on the commitment of the Peace and Freedom Organization to provide the best services and its tireless endeavor to develop its performance, the complaints and feedback mechanism was launched in the organization in a way that achieves the satisfaction of (employees, beneficiaries, customers, suppliers, volunteers, partners, the local community), and because their opinions and observations are considered an approved reference that contributes to Improving its performance and improving the quality of its services. Therefore, this mechanism has been designed to receive and respond to any complaint, taking into account the confidentiality of the complaint and the privacy of individuals unless stated otherwise by the complainant.
The complaints and feedback mechanism includes several channels that allow the complainant to choose the method that suits him:
– Send the complaint via the complaints email: This email address is being protected from spambots. You need JavaScript enabled to view it.
– Communicate with the organization through the phone number designated for complaints: 009647502003689
– By filling out the complaints form electronically through the following link: